Most clients experience rapid, courteous service with clear communication. The team explains mold removal, water damage, and attic work thoroughly, documents progress with photos, and protects floors and furniture. One customer had a poor rebuild experience with drywall defects and damaged heritage floors, but the core restoration services (mold inspection, attic work, basement water removal) are consistently praised.
Staff arrive on time, answer questions patiently, and follow up the next day if issues arise. The team managers check in throughout, and technicians take extra steps like moving deliveries or laying floor runners. This works well for homeowners managing attic mold, basement moisture, or post-inspection emergencies.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:BBB Accredited with A+ rating, HomeStars Best of the Best 2025, WSIB-certified, IICRC-certified, Ontario Regulation 278/05 compliant
Operating:over 16 years
As published by the business on its own website; not independently verified.
Five of six reviewers praise immediate emergency response, thorough water extraction, complete drying, and finished repairs across basement floods, frozen pipes, and plumbing leaks. One reviewer reported unmet expectations and poor service, suggesting inconsistency despite the team's strong track record.
Strong reviews for fast basement and pipe emergency work, but a subset experienced high costs, poor follow-up work quality, and billing surprises when insurance denied claims. Detail is limited by polarized ratings (75% five-star, 25% one/two-star) spanning four years.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-12