Best fire & smoke damage restoration companies in Ontario

★★★★★5 (162 reviews)score 93/100

This crew handles the full arc of a bad fire or flood: same-day or next-day arrival, demolition of damaged drywall and carpet, industrial drying, and a rebuild back to a finished, clean home. The team return in person to check equipment and progress rather than leaving a job unattended, and staff are described as fluent in the insurance side of a claim. With 162 reviews at a perfect 5.0 average, the pattern holds across a large sample.

• Same-day or next-day emergency response
• Supervisor follow-up throughout the job, not just at drop-off
• Insurance claim guidance built into the process
• The team rebuild capability: demolition, drying, flooring, and finishing

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, water damage restoration service

★★★★★5 (139 reviews)score 93/100

Every call gets an immediate callback, and reviewers describe staff who spot damage others missed and walk homeowners through the options before touching anything. Quotes come back the same day, sometimes late into the evening, and the team coordinates insurance negotiations directly so clients aren't stuck dealing with an adjuster alone. With 139 reviews at a 5.0 average, this level of responsiveness looks consistent rather than a one-off.

• Fast callback, including evenings and weekends
• Identifies hidden damage before it becomes a bigger claim
• The team insurance negotiation directly
• Same-day, transparent quotes

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, mold remediation

★★★★★4.8 (486 reviews)score 91/100

With 486 reviews behind it, this is the largest review base on this list, and the pattern across them is steady: calm handling of water, fire, and mold jobs, named project managers who stay on a file start to finish, and cleanup that reviewers describe as durable rather than rushed. The 4.8 average sits a touch below the very top scores here, but the volume gives it real weight.

• 24/7 emergency response
• The team project managers own communication for the whole job
• Plain-language explanations of a complex process
• Insurance claims support included

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, water damage restoration service

★★★★★4.9 (161 reviews)score 90/100

The team arrive the same day a water or fire crisis hits, and a supervisor comes back daily to verify the drying is actually working, which reviewers single out as rare. The business also gets credit for turning down work it doesn't need to do: one reviewer describes an honest assessment that avoided an unnecessary repair, and warranty support has held up years after the original job.

• Same-day dispatch for emergencies
• The team supervisor visits during the drying phase
• Willing to say no to unnecessary work
• The team follow-up that extends years past completion

Watch out: A couple of reviewers reported missed appointments, though one case was escalated and resolved directly by the business.

Services: 24 7 emergency response, fire smoke restoration, sewage cleanup, flood water extraction

★★★★★5 (139 reviews)score 90/100

Twenty reviews describe technicians on-site within 20 minutes and diagnosing damage over photos before they even arrive, which speeds up everything from ice-dam repairs to sewer backups. Job reports go out immediately after the work wraps, and the crew stays reachable by text and email into the evening and on weekends.

• On-site within 20 minutes of the call
• Remote damage assessment via photos to plan ahead
• Job reports sent right after completion
• Reachable after-hours and on weekends

Watch out: At least one reviewer never got a promised callback, so follow-through can be inconsistent.

Services: fire smoke restoration, sewage cleanup, flood water extraction, insurance claims assistance

★★★★★4.8 (131 reviews)score 89/100

When a leak or fire turns into a full renovation, this team is credited with packing and protecting valuables, disinfecting thoroughly, and documenting everything for the insurance file, all without leaving a mess for the homeowner to deal with. The team managers are named repeatedly across reviews as the reason jobs stay coordinated from extraction through the final finish.

• Trained and certified across multiple restoration disciplines
• The team managers coordinate from extraction to final renovation
• Careful, documented handling of furniture and valuables
• Fast mobilization for flooding emergencies

Services: fire smoke restoration, insurance claims assistance, flood water extraction, water damage restoration service

★★★★★4.8 (102 reviews)score 87/100

The same trait keeps coming up across reviews: this crew tells you what actually needs doing and refers out work that falls outside their scope rather than padding the job. Response is fast, photo documentation at each stage is detailed, and work areas get sealed off to contain dust and debris while the job is underway.

• Fast callback and on-site estimates
• Refuses unnecessary work rather than upselling
• The team before-and-after photo documentation
• Seals off work zones to contain dust

Watch out: One review flagged a problem without giving specifics, which is thin against an otherwise clean record.

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, mold remediation

★★★★★5 (37 reviews)score 86/100

One reviewer had a technician at the door within three hours of spotting mold; another had a crew mobilizing the same night a basement flooded. On-site air and moisture testing back up the mitigation work, and reviewers specifically note extra care taken around families with young children during mold containment.

• Same-day or next-day arrival on emergency calls
• On-site air and moisture testing
• Direct insurance coordination
• Extra care with mold containment around kids

Watch out: The review base is smaller than most on this list (37 reviews), so the pattern is promising but less tested.

Services: fire smoke restoration, flood water extraction, water damage restoration service, insurance claims assistance

★★★★★4.9 (94 reviews)score 86/100

This team covers the whole chain from the first emergency call through final renovation, with crew leads staying on-site and coordinating directly with insurers. Families describe feeling supported rather than overwhelmed during a stressful loss, and content handling and temporary storage are called out as thorough.

• Direct insurance coordination and claim management
• Crew leads supervise on-site through each job
• The team emergency response through final renovation
• The team content handling and temporary storage

Watch out: A couple of reviewers noted small cleanup misses, like soot left on curtains or a broken blind, that needed a follow-up ask.

Services: fire smoke restoration, insurance claims assistance, structural drying dehumidification, mold remediation

★★★★★5 (31 reviews)score 85/100

Response lands around 30 minutes across Toronto, Markham, and the team calls, and drying wraps within days of a burst pipe or flood. No one reports hidden costs or surprise charges, and the business points to IICRC certification and decades in the trade to back up the consistency.

• Around 30-minute emergency response
• Water extraction and drying wrapped within 72 hours
• IICRC-certified team
• No hidden costs reported

Watch out: The review count (31) is on the lower side, so treat the pattern as encouraging rather than fully proven.

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, water damage restoration service

★★★★★4.6 (80 reviews)score 85/100

The team lands around two hours after contact, and jobs wrap ahead of schedule even when several teams work the same property at once. Communication continues after the repair is done, with staff following up to confirm the homeowner is actually satisfied, not just that the job is closed out.

• The team within about 2 hours of contact
• The team multiple crews on larger projects
• Follows up after the job to confirm satisfaction
• Strong insurance company referral relationships

Watch out: Its 4.6 average is a step below the top of this list, and confidence here is rated medium rather than high.

Services: fire smoke restoration, insurance claims assistance, flood water extraction, water damage restoration service

★★★★★4.8 (58 reviews)score 84/100

The team arrive within minutes on emergency calls, and reviewers describe water removal, drying, repair, and insurer negotiation all handled under one point of contact rather than being passed between subcontractors. Staff are credited with explaining options up front before any work starts.

• 24/7 dispatch with response typically under 30 minutes
• IICRC-certified technicians
• Single point of contact for damage, drying, and insurance
• The team both residential and commercial jobs

Watch out: A few reviewers found lab testing quotes pricier than competitors offering the same service.

Services: 24 7 emergency response, fire smoke restoration, flood water extraction, water damage restoration service

★★★★★5 (22 reviews)score 84/100

What stands out here is what happens after the water or fire is dealt with: everything gets photographed for the insurance file, belongings are kept organized and safe, and one reviewer said the crew left a space looking as if they'd never been there. Staff names recur across years of reviews, which points to a stable crew rather than rotating subcontractors.

• Around 30-minute emergency response
• Thorough photo documentation for insurance
• The team plumbing and electrical on the same job
• Careful, organized handling of belongings

Watch out: Review volume is modest (22), so the strong pattern is based on a smaller sample than the businesses at the top of this list.

Services: 24 7 emergency response, flood water extraction, insurance claims assistance, fire smoke restoration

★★★★★5 (19 reviews)score 83/100

Every recent review lands at five stars, and the crew shows up the same day or next morning for burst pipes and basement floods, with IICRC-trained technicians who explain each step before starting. Thorough drying protocols aimed at preventing mold come up repeatedly as a strength.

• Same-day response to water and fire emergencies
• IICRC-trained technicians
• Clear, step-by-step explanations before work starts
• Drying protocols focused on preventing mold

Watch out: This is the smallest review base on the list (19), so it's worth keeping an eye on as more reviews come in.

Services: flood water extraction, water damage restoration service, mold remediation, fire smoke restoration