Within hours of a water crisis, Restoration Mate sends a team and starts work the same day, with supervisors visiting daily to verify drying progress. Staff respect properties during the job, explain next steps clearly, and back their work even years later.
Mold containment, sewage cleanup, and structural assessment all receive consistent praise for care and honesty. One reviewer who faced two missed appointments had the issue escalated and resolved personally. The business serves GTA renters and owners through Thanksgiving weekends and handles complex insurance claims without pushing unnecessary repairs.
Recent shift: One reviewer who experienced two no-shows (posted 11 hours ago after edit) noted that the team from Restoration Mate reached out, apologized, and escalated resolution; the situation was then fixed and the work praised. This suggests awareness of the earlier scheduling failure and active management response to recover trust.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:Certified technicians
Operating:15+ years
As published by the business on its own website; not independently verified.
Most jobs complete in 2-3 days with visible results. One serious incident involving a plumber's negligence during emergency work raised safety concerns and went unresolved.
Reviewers consistently praise fast response times, even for middle-of-night calls, and polite, efficient work that minimized water damage. Staff help with insurance claims and arrive equipped to extract water quickly.
Four of five recent reviewers praise Moderno for arriving within 30 minutes during water emergencies, explaining work clearly, and finishing jobs neatly the same day. One dissatisfied reviewer cited only a parking complaint.
Last updated 2026-08-12