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Restoration Mate

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 161 Google reviews · How we rank ›

4.9(161) 90 composite score See reviews on Google ✓ Google-verified
Mold RemediationFlood & Water Extraction24/7 Emergency ResponseFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration ServiceStructural Drying & DehumidificationSewage & Biohazard Cleanup
Restoration Mate
Location
Scarborough
Services
Mold Remediation, Flood & Water Extraction, 24/7 Emergency Response
Reviews
161
Ranking
#39 in Mold Remediation
Best for
homeowners and renters facing basement floods, water leaks, or mold during urgent timelines, especially those with complex insurance claims.

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Within hours of a water crisis, Restoration Mate sends a team and starts work the same day, with supervisors visiting daily to verify drying progress. Staff respect properties during the job, explain next steps clearly, and back their work even years later.

Mold containment, sewage cleanup, and structural assessment all receive consistent praise for care and honesty. One reviewer who faced two missed appointments had the issue escalated and resolved personally. The business serves GTA renters and owners through Thanksgiving weekends and handles complex insurance claims without pushing unnecessary repairs.

Praised for
  • same-day response to emergencies
  • thorough drying and structural work
  • professional, detail-oriented crew
  • honest diagnostics, avoids overcharging
  • strong follow-up and warranty attention
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcertified-technicianspunctualcourteous-staff
Best for: homeowners and renters facing basement floods, water leaks, or mold during urgent timelines, especially those with complex insurance claims.

What stands out?

  • Same-day emergency dispatch
  • Daily progress visits during drying
  • Honest damage assessment, refuses unnecessary work
  • Free warranty follow-up for years after completion

Worth knowing

  • Staff named: Justin, Rickie, Andrew (sales manager), Kevin, Alex, Adil; same-day dispatch on major floods
  • Daily site visits during drying phase to verify progress
  • Follow-up warranty work completed at no charge years after original job (e.g., missed caulking spot)
  • Honest roof and structural inspection with professional equipment; declined unnecessary 'ice dam' repairs when inspecting equipment showed none
  • Work includes asbestos-containing material assessment, detailed mold remediation explanations, basement waterproofing
  • Operates 7 days per week; responsive during holiday weekends

How it compares

  • Rated 4.9 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 91
Review volume 96
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
156
4
3
3
0
2
1
1
1

Contact

Address
2360 Midland Ave Unit 6, Scarborough, ON M1S 4A9

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water damage restorationFlood damageStructural dryingMold removalMold inspectionMold testingAttic mold removalFire and smoke damage

Credentials claimed:Certified technicians

Operating:15+ years

As published by the business on its own website; not independently verified.

Enquire about Restoration Mate

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to Restoration Mate. We only share your details with providers relevant to your request.

Frequently asked questions

Will someone show up on the weekend or holiday?
Yes. The business lists 7 days of opening hours and responded same-day to a major flood over the Thanksgiving long weekend.
Do you send someone to check on the drying after work starts?
Yes. Multiple reviewers reported staff visited daily during the drying phase to verify progress and ensure everything was drying properly.
If there's a small issue with your work later, will you come back?
Yes. One reviewer reported the team returned at no charge about a year after the original job to fix a small caulking spot that was missed.

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Last updated 2026-08-12