Reviewers consistently praise fast response times, even for middle-of-night calls, and polite, efficient work that minimized water damage. Staff help with insurance claims and arrive equipped to extract water quickly.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-12
As listed on Google.
Most jobs complete in 2-3 days with visible results. One serious incident involving a plumber's negligence during emergency work raised safety concerns and went unresolved.
Within hours of a water crisis, Restoration Mate sends a team and starts work the same day, with supervisors visiting daily to verify drying progress. Staff respect properties during the job, explain next steps clearly, and back their work even years later. Mold containment, sewage cleanup, and structural assessment all receive consistent praise for care and honesty. One reviewer who faced two missed appointments had the issue escalated and resolved personally. The business serves GTA renters and owners through Thanksgiving weekends and handles complex insurance claims without pushing unnecessary repairs.
All four reviewers rated the work five stars. Clients praised the team for rapid response, careful diagnosis of water damage, and transparent updates during repairs. One homeowner noted better pricing and service than the insurance company's contractor.
Last updated 2026-08-12