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United Water Restoration Group of Toronto

Updated 2026-08-12 · 10,132 reviewed · 181 listed · Scored from 162 Google reviews · How we rank ›

5.0(162) 93 composite score See reviews on Google ✓ Google-verified
24/7 Emergency ResponseFire & Smoke Damage RestorationFlood & Water ExtractionWater Damage Restoration ServiceInsurance Claims AssistanceMold Remediation
United Water Restoration Group of Toronto
Services
24/7 Emergency Response, Fire & Smoke Damage Restoration, Flood & Water Extraction
Reviews
162
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What recent reviews say

Reviewers consistently report same-day or next-day arrival for emergencies, with crews that work systematically through major damage (flooded basements, pipe breaks, wall removal) while keeping the home protected and clean. Staff explain the process step by step, liaise with insurers, and supervisors personally return to check equipment and progress throughout the job.

The team excels at large reconstructions-removing damaged drywall and carpet, setting up industrial drying equipment, replacing flooring-then sealing and cleaning thoroughly. Clients credit the low-stress experience to staff knowing the insurance side well and the owner staying hands-on across multiple jobs.

Praised for
  • immediate emergency response
  • professional and courteous staff
  • clear communication with clients
  • insurance claim support
  • thorough drying and restoration work
  • detailed follow-up and supervision
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctualsaved-property
Best for: Homeowners dealing with basement floods or burst pipes who value fast arrival, insurance handholding, and thorough drying before rebuild.
Think twice if: No credible caveats appear in the reviews.

Strengths

  • Same-day or next-day emergency response
  • Hands-on project management and supervisor follow-up
  • Insurance claim guidance and coordination
  • Complete restoration including demolition and rebuild

What reviews say by service

24/7 Emergency Response
Multiple reviewers praise same-day and weekend response times, with crews arriving within one hour of contact.
Water Damage Restoration Service
Reviewers highlight thorough demolition and rebuild work: wall removal, carpet replacement, drywall reinstallation, and finishing to match original condition.
Insurance Claims Assistance
Clients consistently credit staff with reducing stress by handling insurance communication, estimates, and documentation.
Flood & Water Extraction
Teams extract standing water from basements, then set up equipment to prevent mold in wall cavities and structural elements.
Structural Drying & Dehumidification
Reviewers note deployment of heavy-duty fans and dehumidifiers to dry interiors of walls, with supervisor follow-ups to verify equipment function.

How it compares

  • Rated 5 against a 4.72 average across the 142 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 97
Review volume 96
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30

Rating breakdown

5
160
4
1
3
0
2
0
1
1

Contact

Address
52 Guided Ct, Etobicoke, ON M9V 5G2
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

Enquire about United Water Restoration Group of Toronto

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Common questions

How quickly can your team arrive for an emergency?
Reviewers report same-day and next-day arrival, with one noting they arrived within one hour. The business states 7-day availability.
Do you help with insurance claims?
Yes. Multiple reviewers praise the team for handling insurance communication, preparing detailed estimates, and coaching homeowners through the claim process.
What happens after you remove the water?
The team sets up industrial dehumidifiers and fans to dry wall cavities and structural elements, then supervisors return to inspect and verify equipment is working properly before reconstruction begins.

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Last updated 2026-08-12