All 18 recent reviews are five-star, consistently citing speed, professionalism, and fair value. Work is completed efficiently with the site left clean and explanations given clearly throughout.
Reviewers highlight friendly staff, on-time arrivals, and straightforward pricing with no hidden costs. The experience feels hassle-free from start to finish, with quality results in basement waterproofing and extraction work.
Last verified 2026-08-12
As listed on Google.
One reviewer praised the on-site team's speed and fair pricing but noted slow cleanup. Another abandoned the process after repeated failed attempts to get a quote, citing brutal follow-up.
Most customers praise Woodhouse for fast emergency response, clear day-to-day communication, and crews that finish jobs cleanly and on time. The team handles complex flood, fire, and mold work with care; staff names like the team, the team, the team, and the team appear repeatedly in reviews citing professionalism and attention to detail. However, two recent complaints flag serious delays (weeks of no response, work starting months after approval) and inconsistent workmanship on larger jobs, with one customer reporting the need for callbacks to fix substandard work and poor cleanup practices. Insurance referrals are common, and staff manage claims smoothly for most. The gap between top-tier five-star jobs and the troubled accounts suggests outcomes depend heavily on which crew and project manager are assigned. Those expecting quick turnaround and daily communication should verify availability upfront; larger jobs or delayed approvals may require more oversight.
One reviewer praised the team for arriving quickly and resolving their water damage issue in a short timeframe. The 24-hour emergency service was highlighted as valuable. Review evidence is limited to a single five-star account.
Last updated 2026-08-12