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DKI - Toronto Midtown

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 22 Google reviews · How we rank ›

4.8(22) 77 composite score See reviews on Google ✓ Google-verified
Flood & Water Extraction24/7 Emergency ResponseFire & Smoke Damage RestorationInsurance Claims AssistanceWater Damage Restoration Service
DKI - Toronto Midtown
Services
Flood & Water Extraction, 24/7 Emergency Response, Fire & Smoke Damage Restoration
Reviews
22

What recent reviews say

Most callers experience rapid dispatch and skilled crews who explain the work plainly and stick to timelines. The team coordinates with plumbing vendors and insurance adjusters smoothly. One complaint documented lost contents and unresponsive follow-up; another praised DKI as easier than working directly with the insurer.

Services span basement floods, hot water tank damage, storm-damaged floors, and fire restoration. Named staff (the team, the team, the team, the team) are cited for hands-on guidance through the claims and repair process. The business claims 30+ years operating and preferred-vendor status with major Ontario insurers.

Praised for
  • fast emergency response
  • professional and courteous team
  • clear communication and honesty
  • thorough water damage restoration
  • smooth coordination with insurance
Watch-outs
  • lost or unaccounted items during restoration
  • poor follow-up communication
  • inflated insurance charges
  • belongings not recovered
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctual
Best for: Homeowners with flood, fire, or storm damage who need rapid insurance-coordinated restoration.
Think twice if: One reviewer reported lost belongings and poor follow-up; confirm contents inventory and communication protocols before you commit.

Strengths

  • responds within hours to emergency calls
  • coordinates with insurance companies directly
  • experienced crew guides homeowners through the process
  • wide service area across Toronto and GTA

What reviews say by service

24/7 Emergency Response
Crews arrive within hours; one reviewer called from an emergency and DKI responded immediately.
Flood & Water Extraction
Multiple reviewers praised fast basement and apartment flooding response and complete restoration within two weeks.
Water Damage Restoration Service
Reviewers noted thorough work on floors and full restoration; one complaint of lost items during contents handling.
Fire & Smoke Damage Restoration
No specific review text on fire/smoke work; service listed on website.
Insurance Claims Assistance
Reviewers consistently praised direct insurance coordination; one reviewer preferred DKI to dealing with insurance alone.

How it compares

  • Rated 4.8 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 82
Review volume 59
Review recency 98
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
21
4
0
3
0
2
0
1
1

Contact

Address
920 Caledonia Rd Unit : 3C, North York, ON M6B 3Y3

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water and flood damage restorationFire and smoke damage restorationStorm and impact damage repairMold remediationAsbestos removalContents restorationDemolition and constructionVandalism and break-in repair

Credentials claimed:Certified Canadian restoration team, Preferred vendor with major Ontario insurance companies

Operating:30+ years in business

As published by the business on its own website; not independently verified.

Enquire about DKI - Toronto Midtown

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to DKI - Toronto Midtown. We only share your details with providers relevant to your request.

Common questions

How fast can you respond to a flood emergency?
Reviews report dispatch within hours. One reviewer called from an emergency and DKI arrived the same day.
Do you work directly with my insurance company?
Yes. The business states it is a preferred vendor with major Ontario insurers and reviewers confirm they coordinate claims directly.
What happens to my belongings if my apartment floods?
DKI offers contents restoration as a service. One reviewer reported lost items; confirm inventory protocols with them before signing.

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Last updated 2026-08-12