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FIRST ONSITE Property Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 104 Google reviews · How we rank ›

4.6(104) 84 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationSewage & Biohazard CleanupMold RemediationFlood & Water Extraction24/7 Emergency ResponseWater Damage Restoration ServiceStructural Drying & DehumidificationInsurance Claims Assistance
FIRST ONSITE Property Restoration
Location
Westminster, London
Services
Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup, Mold Remediation
Reviews
104
Ranking
#36 in Fire & Smoke Damage Restoration
Best for
homeowners facing sudden water, fire, or mold damage and needing guided recovery from initial emergency through final repairs.

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

First Onsite arrives quickly to ice storms, floods, and fires, often within an hour of the call. Staff walk homeowners through each step, handle insurance details without hassle, and ensure property protection and daily cleanup throughout the job.

Praised for
  • fast emergency response
  • professional and thorough staff
  • clear communication and updates
  • guided through insurance and recovery process
  • meticulous cleanup and protection of property
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctualsaved-property
Best for: homeowners facing sudden water, fire, or mold damage and needing guided recovery from initial emergency through final repairs.

What stands out?

  • one-hour emergency arrival
  • staff guide homeowners through full recovery
  • daily communication and updates
  • insurance coordination built into service

Worth knowing

  • Responded within one hour to ice-storm roof damage and completed emergency patching within 24 hours
  • Named technicians include Carol, Farzad, Ted, Jason, Chris, Mike, and Carlo
  • Staff keep daily contact with homeowners, answer questions in detail, and protect floors and stairs during work
  • Negotiates insurance coverage on behalf of homeowners

How it compares

  • Rated 4.6 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 74
Review volume 88
Review recency 99
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
7
3
0
2
1
1
7

Contact

Address
124 Newbold Ct, London, ON N6E 1Z7

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water and Flood Damage RestorationFire & Smoke Damage RestorationMould RemediationAsbestos AbatementClimate ControlContents RestorationEmergency Response PlanningGeneral Contracting

As published by the business on its own website; not independently verified.

Enquire about FIRST ONSITE Property Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to FIRST ONSITE Property Restoration. We only share your details with providers relevant to your request.

Frequently asked questions

How fast do they respond to emergencies?
Staff typically arrive within one hour of calling, even during major events like ice storms.
Do they help with insurance claims?
Yes. The team communicates directly with insurance providers and helps homeowners understand what is covered.
What areas do they serve?
Their website lists London, St Thomas, Ingersol, Tillsonburg, Exeter, and Grand Bend, plus most locations across North America.

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Last updated 2026-08-12