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FIRST ONSITE Property Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 104 Google reviews · How we rank ›

4.6(104) 84 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationSewage & Biohazard CleanupMold RemediationFlood & Water Extraction24/7 Emergency ResponseWater Damage Restoration ServiceStructural Drying & DehumidificationInsurance Claims Assistance
FIRST ONSITE Property Restoration
Services
Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup, Mold Remediation
Reviews
104

What recent reviews say

First Onsite arrives quickly to ice storms, floods, and fires, often within an hour of the call. Staff walk homeowners through each step, handle insurance details without hassle, and ensure property protection and daily cleanup throughout the job.

Praised for
  • fast emergency response
  • professional and thorough staff
  • clear communication and updates
  • guided through insurance and recovery process
  • meticulous cleanup and protection of property
Watch-outs
  • subcontractor messiness requiring repainting
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctualsaved-property
Best for: homeowners facing sudden water, fire, or mold damage and needing guided recovery from initial emergency through final repairs.
Think twice if: subcontractors (flooring, etc.) sometimes leave cleanup gaps requiring homeowners to repaint or finish cosmetic work.

Strengths

  • one-hour emergency arrival
  • staff guide homeowners through full recovery
  • daily communication and updates
  • insurance coordination built into service

What reviews say by service

24/7 Emergency Response
arrival within one hour of call confirmed repeatedly; described as fastest at ice storm, fire, and flood scenes
Flood & Water Extraction
quick emergency relief followed by thorough damage assessment and transparent repair estimates
Fire & Smoke Damage Restoration
guided recovery after total house fire; staff explained all options and made overwhelming process manageable
Insurance Claims Assistance
staff coordinate directly with insurance companies, explain coverage clearly, and advocate on homeowner's behalf
Water Damage Restoration Service
full restoration from emergency response through drywall, painting, and flooring; staff protect property throughout
Structural Drying & Dehumidification
handled basement flood with thorough response and detailed damage compilation

How it compares

  • Rated 4.6 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 74
Review volume 88
Review recency 99
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
89
4
7
3
0
2
1
1
7

Contact

Address
124 Newbold Ct, London, ON N6E 1Z7
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water and Flood Damage RestorationFire & Smoke Damage RestorationMould RemediationAsbestos AbatementClimate ControlContents RestorationEmergency Response PlanningGeneral Contracting

As published by the business on its own website; not independently verified.

Enquire about FIRST ONSITE Property Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to FIRST ONSITE Property Restoration. We only share your details with providers relevant to your request.

Common questions

How fast do they respond to emergencies?
Staff typically arrive within one hour of calling, even during major events like ice storms.
Do they help with insurance claims?
Yes. The team communicates directly with insurance providers and helps homeowners understand what is covered.
What areas do they serve?
Their website lists London, St Thomas, Ingersol, Tillsonburg, Exeter, and Grand Bend, plus most locations across North America.

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Last updated 2026-08-12