Only one detailed review available. The experience reported was marked by poor communication, missed commitments, and shifting timelines. Reviewer emphasizes getting everything in writing before engaging.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:IICRC Certified Tech Specialists, Licensed full-service restoration company
Operating:24+ years
As published by the business on its own website; not independently verified.
Every review rates this North York team five stars. Callers report same-day response to basement flooding, burst pipes, and mold problems, with no surprise charges at the end. Work consistently impresses: one customer got a flooded kitchen floor sorted overnight, another had a persistent mold issue resolved immediately.
All six reviews praise rapid dispatch and hands-on work quality. Callers report arrival within an hour of contact, thorough extraction and equipment setup, and crew professionalism. Reviewers appreciate straightforward communication about damage and options, with no pressure to over-spend.
When water or fire damage hits, reviewers call 5 Star Cleaning and get a crew on site within an hour, often the same day. The team walks clients through restoration steps, insurance paperwork, and next moves with patience and clarity, leaving homes dry and secure. Staff handle everything from basement floods to roof leaks to sewage backups. Reviewers consistently praise the professional tone, fast decisions, and honest advice about costs and coverage. One client reports a warranty against future mold issues after basement restoration.
Last updated 2026-08-12