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NorthTrust Restoration

Updated 2026-08-12 · 10,132 reviewed · 181 listed · Scored from 19 Google reviews · How we rank ›

5.0(19) 83 composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionWater Damage Restoration ServiceMold RemediationFire & Smoke Damage Restoration
NorthTrust Restoration
Services
Flood & Water Extraction, Water Damage Restoration Service, Mold Remediation
Reviews
19

What recent reviews say

Every recent review is five stars. The team consistently arrives the same day or next morning for burst pipes, basement floods, and appliance leaks. Reviewers highlight their speed, clear step-by-step explanations, tidy work areas, and attention to thorough drying to prevent mold.

Water jobs range from toilet overflows to basement floods to slow water heater leaks. Mold remediation and burst-pipe damage draw equal praise. Customers note the crew's respectful manner, follow-up communication, and willingness to inspect and locate hidden damage before quoting the work.

Praised for
  • fast emergency response
  • thorough and professional work
  • clear communication and explanations
  • clean job site and neat results
  • knowledgeable team
fast-responseprofessional-crewtransparent-pricingthorough-dryingcourteous-staffsaved-propertycertified-technicians
Best for: homeowners facing burst pipes, basement floods, appliance leaks, or mold in greater Toronto

Strengths

  • same-day emergency response to water emergencies
  • IICRC-trained technicians
  • clear upfront communication and step-by-step explanations
  • thorough drying protocols to prevent mold

What reviews say by service

Flood & Water Extraction
rapid extraction and professional handling of basement floods and burst-pipe incidents
Water Damage Restoration Service
comprehensive response to appliance leaks and water heater damage with thorough drying
Mold Remediation
quick, professional work with clear explanation and thorough approach to mold removal
Fire & Smoke Damage Restoration
service listed on website but not evidenced in reviews

How it compares

  • Rated 5 against a 4.72 average across the 142 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 89
Review volume 56
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
19
4
0
3
0
2
0
1
0

Contact

Address
1065 Don Mills Rd., North York, ON M3C 1X4
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water Damage RestorationFire & Smoke RestorationMold RemediationSewage CleanupRenovations & Reconstruction

Credentials claimed:IICRC-trained technicians

As published by the business on its own website; not independently verified.

Enquire about NorthTrust Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to NorthTrust Restoration. We only share your details with providers relevant to your request.

Common questions

Do you respond outside business hours?
Yes. Reviewers report same-day responses to burst pipes and basement floods, and the website claims 24/7 availability (though review details do not specify night response times).
How do you prevent mold after water damage?
The team explains the drying process upfront, monitors the area during drying, and checks for mold risk. One reviewer noted they ensured the basement was not heading toward a mold problem after a sump pump failure.
Do you find hidden damage before quoting work?
Yes. One reviewer reported the team did a full inspection and located a cracked drain behind the wall that was the actual problem, then explained everything clearly before proceeding.

Similar water damage restoration services nearby

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Pro Max Restoration of East York

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When a basement floods or fire strikes, speed matters most. Pro Max Restoration arrives within minutes, deploys crews the next day if needed, and keeps communication flowing throughout. Water removal, drying, damage repair, and negotiating with insurers all stay coordinated under one roof. Their team handles flooded basements, burst pipes, sewer backups, fire damage, and renovation-level restoration. Reviewers consistently note that staff take time to explain options upfront and manage claims without pressure. One caveat: lab testing quotes have run steep compared to other providers in the same market.

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247-365 Restoration Corp.
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Limited review evidence available. The business claims 25+ years of experience, IICRC certification, and insurance approval, serving Toronto and the GTA 24/7.

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Last updated 2026-08-12