24 low data
Floodmasters London
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Flood & Water ExtractionWater Damage Restoration Service
On Side Restoration Services
Fire & Smoke Damage RestorationSewage & Biohazard CleanupMold RemediationFlood & Water Extraction24/7 Emergency ResponseWater Damage Restoration ServiceInsurance Claims Assistance
- Services
- Fire & Smoke Damage Restoration, Sewage & Biohazard Cleanup, Mold Remediation
- Reviews
- 62
What recent reviews say
Five-star reviews highlight fast response times, clean job sites, and capable crews who handle water damage and fire restoration with respect and care. Two one-star reviews describe extended timelines, poor finishing work, unfinished repairs, and inadequate materials handling on sewage backup jobs, leaving customers frustrated despite insurance payments.
Most recent projects show consistent professionalism: teams bring protective covers, deploy equipment promptly, coordinate subcontractors quickly, and maintain open communication. However, isolated cases reveal inconsistency in workmanship quality, particularly in post-damage finishing and material accountability.
Praised for
- professional team, prompt response
- thorough cleanup and restoration
- strong communication during stressful situations
- skilled technicians with attention to detail
Watch-outs
- slow project completion, shoddy workmanship
- poor finishing quality and careless details
- lack of follow-through on promised repairs
- project manager indifference to customer concerns
fast-responseprofessional-crewthorough-dryingpoor-communicationincomplete-workleft-messcourteous-staff
Best for: homeowners needing urgent water or fire damage response with insurance coordination
Think twice if: past customers report quality inconsistency in finishing work and slow project timelines on complex sewage damage jobs
Strengths
- 24-hour emergency dispatch
- experienced multi-trade crews
- insurance claim coordination
- protective site preparation
What reviews say by service
- Water Damage Restoration Service
- Fast water extraction, thorough drying setup, and clean sites praised; one customer reported poor wall preparation and slow post-damage finishing.
- Flood & Water Extraction
- Same-day or next-day extraction and debris removal with protective flooring noted as efficient; one account of delayed project completion.
- Fire & Smoke Damage Restoration
- House fully reconstructed after accidental fire with updated construction praised.
- Sewage & Biohazard Cleanup
- Nearly year-long project with incomplete repairs, damaged property, and poor workmanship quality reported; unspecified items discarded and promised repairs never completed.
- 24/7 Emergency Response
- Multiple customers noted after-hours dispatch and next-morning crew arrival; one project manager called after hours to arrange immediate support.
- Mold Remediation
- Addressed alongside water damage in basement flood scenario with respect and professionalism noted.
How it compares
- Rated 3.7 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
- Has more Google reviews than 78% of the businesses in this directory.
How we scored this
Ranking Method Star rating 32
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
39
4
3
3
2
2
0
1
18
Opening hours
- Monday
- 00:00-24:00
- Tuesday
- 00:00-24:00
- Wednesday
- 00:00-24:00
- Thursday
- 00:00-24:00
- Friday
- 00:00-24:00
- Saturday
- 00:00-24:00
- Sunday
- 00:00-24:00
As listed on Google.
From their website
Services listed
Catastrophe CleanupWater DamageWeather DamageFire Smoke DamageBiohazard RemediationContent RestorationGoods Recovery
Credentials claimed:Quebec: RBQ license 5768-1322-01
As published by the business on its own website; not independently verified.
Common questions
- How quickly can the team respond to a water leak or flood?
- On Side arranges arrival within one hour on weekends and offers after-hours dispatch; crews typically arrive the next morning with equipment to extract water and set up drying.
- Do they help with insurance claims?
- Yes. Project managers assess damage, coordinate with insurers, and help organize the claims process; the business lists insurance claims assistance as a core service.
- What protective measures do crews take during cleanup?
- The team lay protective flooring covers and corner protectors at doorways to prevent damage to surrounding areas during water extraction and restoration work.
Similar water damage restoration services nearby
83
Across Canada Restorations
4.7(39)✓ Google-verified
Reviewers consistently report same-day or next-day arrival, with staff who diagnose problems clearly and complete work without leaving mess. The team's honesty stands out: they explain options plainly, refuse to oversell, and fix mistakes (like accidentally broken pipes) immediately. Across Canada handles flood extraction with industrial dehumidifiers and large fans, mold assessment and remediation, ice dam removal, roof work, and sump pump replacement. Staff named include the team and the team, both praised repeatedly for reliability and care. One reviewer called them "the best job in Canada" for responsibility and punctuality.
Fire & Smoke Damage RestorationMold RemediationFlood & Water Extraction
88
London Steam Carpet, Upholstery & Air-Duct Cleaning
4.8(961)✓ Google-verifiedPublishes prices
London Steam delivers consistent, fast service that wins over both homeowners and contractors. Technicians arrive on schedule, clean carpets and ducts thoroughly, and work courteously; pricing undercuts competitors. One no-show and occasional cleanup debris tempered an otherwise strong track record. The business handles same-day requests, serves London and surrounding areas, and lists specialized work on air ducts, upholstery, and water extraction alongside carpet cleaning. Experience spans over 30 years; their website lists starting prices from $119.95 for carpet and $169 for duct packages.
Fire & Smoke Damage RestorationMold RemediationFlood & Water Extraction