Five-star reviews highlight professional teams who respond quickly to emergencies and deliver solid restoration work, particularly praised for fire cleanup and drying. However, one-star complaints dominate recent reviews: unreturned calls, repairs failing within weeks to months, floors separating, supervisors marked as rude, and repeated reports of reckless company vehicle drivers on local highways.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Sentiment has deteriorated sharply in the last 12 months. The most recent review (1 month ago) focuses on non-responsiveness. All but two of the one-star reviews were posted in the last year, while older five-star reviews (5+ years ago) were consistent. Driver behavior complaints span 2-5 years but remain unresolved.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:Quebec: RBQ license 5768-1322-01
As published by the business on its own website; not independently verified.
Fast-responding crew with fair pricing and strong communication throughout jobs. Work covers flood extraction through mold remediation and sewage cleanup, often completed within days; one reviewer reported incomplete root-cause diagnosis years ago.
The team consistently earns five-star reviews for carpet, duct, and upholstery cleaning. Customers praise his professionalism, thoroughness, and friendly demeanor. He arrives on time, explains the work clearly, and delivers noticeably cleaner results. The business operates through Home Depot in Halton Region and Hamilton, handling carpet, duct, dryer vent, and furnace cleaning. Their website claims over two decades in business and national Home Depot coverage, though review evidence centers on individual technician performance rather than broader restoration work.
When basement floods or mold strikes, this team answers the phone fast and walks in with calm competence. They explain every step, fight through insurance hassles alongside you, and finish the job thoroughly-often within days. Homeowners consistently describe relief replacing panic. From burst water mains to sump pump failures to attic mold, they handle source-finding and full restoration. Staff document damage in detail for insurance claims and carry through rebuild. Many reviewers returned the recommendation to neighbors facing the same crisis.
Last updated 2026-08-12