Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.
Most jobs wrap with solid craftsmanship and clear updates from named coordinators, but recent appointment no-shows on emergency drying work highlight real scheduling friction.
The team handles basement floods, storm damage, and content pack-outs; projects can take longer than quoted, though reviewers generally find quality worth the wait. Two very old complaints mention procedural and electrical concerns.
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers report strong emergency response and professional service during water, fire, and sewage damage events. Staff names Tim, Darko, Sam, and Mohamed received specific praise for communication and care. However, a minority experienced staff rudeness and poor follow-up, with one person questioning work quality and insurance practices.
Most reviewers credit the team with honest pricing, meticulous carpet and upholstery work, and courteous service. One complaint noted furniture moved roughly and results fell short; older criticism raised ethics concerns.
When a pipe bursts or fire strikes, getting to the site fast matters most. Reviewers consistently report crews showing up within 30 minutes, walking them through what comes next, and staying on schedule from start to finish. What sets them apart is how the team handles the aftermath: they photograph everything for insurance, keep your belongings organized and safe, coordinate plumbing and electrical work on the same job, and leave no mess behind. One reviewer called it "as if they weren't even here." Staff names come up repeatedly across years of reviews, suggesting low turnover and deep knowledge of the work.
Last updated 2026-08-12