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Paul Davis Halton - Hamilton - Wentworth

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 175 Google reviews · How we rank ›

4.4(175) 74 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationFlood & Water ExtractionWater Damage Restoration Service24/7 Emergency ResponseInsurance Claims AssistanceSewage & Biohazard Cleanup
Paul Davis Halton - Hamilton - Wentworth
Services
Fire & Smoke Damage Restoration, Flood & Water Extraction, Water Damage Restoration Service
Reviews
175

What recent reviews say

Most customers report smooth, quick restorations with attentive project managers and respectful crews. However, a minority faced severe problems on complex fire and multi-phase projects, including year-plus delays, inconsistent guidance, and unresolved damage issues that Paul Davis walked away from after extensive disruption.

Recent shift: Split outcomes persist across the review window. Five-star water and flood jobs cluster throughout; two one-star fire/rebuild complaints appeared 2-4 months ago and focused on accountability and follow-through on major projects.

Praised for
  • responsive project managers
  • professional and courteous crews
  • daily communication and site visits
  • protective care for contents and flooring
  • quick response to emergencies
Watch-outs
  • major project delays (17-18 months)
  • poor communication from management
  • conflicting technical advice
  • inadequate documentation of discarded items
  • contractor damage and poor oversight
  • incomplete resolutions
fast-responseprofessional-crewcourteous-staffpoor-communicationincomplete-workthorough-dryinginsurance-help
Best for: Homeowners needing rapid water extraction and basement flood cleanup with clear, contained scope.
Think twice if: Complex fire restoration or multi-month rebuilds have shown delays, communication lapses, and unresolved outcomes; confirm scope and timeline upfront.

Strengths

  • Named project managers (the team, the team) praised for responsiveness
  • Seven-day emergency operations
  • Protective measures during extraction (booties, mats, daily cleanup)

What reviews say by service

Water Damage Restoration Service
Quick basement extractions and drying praised; minor and contained floods resolved smoothly.
Flood & Water Extraction
Efficient initial extraction and crew professionalism highlighted across multiple reviews.
24/7 Emergency Response
The team monitoring and weekend availability noted; scaling may suffer on complex projects.
Insurance Claims Assistance
Project managers provide active support; one review praised advocacy when claim was cashed out.
Fire & Smoke Damage Restoration
Two major multi-month fire projects resulted in unresolved issues, conflicting technical advice, and abandonment by the company.
Sewage & Biohazard Cleanup
No specific review evidence.

How it compares

  • Rated 4.4 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 62
Review volume 97
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
141
4
8
3
1
2
1
1
24

Contact

Address
1150 Northside Rd #9, Burlington, ON L7M 1W8
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water DamageMould DamageFire and Smoke DamageStorm and Wind DamageBiohazard CleanupContent RestorationEmergency ServicesRemodeling Services

As published by the business on its own website; not independently verified.

Enquire about Paul Davis Halton - Hamilton - Wentworth

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Common questions

Do they work outside regular business hours?
Yes, they publish seven-day hours and crews visited during the the team the team long weekend to monitor extraction.
How do they protect my home during water extraction?
The team place protective mats on floors and rugs, wear booties over footwear, and perform cleanup at the end of each day.
Will my project manager stay involved?
Project managers visit daily during the emergency phase and manage communication with trades, though responsiveness varies and complex projects have shown communication lapses.

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Last updated 2026-08-12