Most customers praise Prime Restoration for swift arrival, professional crew work, and clear communication during water damage and fire incidents. Two reviews flag serious concerns: one detailed litigation over unauthorized work and inflated billing at a condo, and another criticized appointment coordination delays and lack of updates during the job.
As listed on Google.
Operating:20 years of combined management experience
As published by the business on its own website; not independently verified.
Review evidence is limited. The business states it has 15+ years in experience, holds IICRC certifications, and serves Markham and surrounding areas including Toronto, Ajax, Aurora, Bolton, Brampton, Burlington, Caledon, and Cambridge.
All five reviews rate the business five stars, but they describe drywall repair, painting, tile, flooring, and bathroom reno work rather than water damage restoration. Review evidence for the listed categories is limited.
Reviewers consistently report that technicians arrive on time, explain the work clearly, and fix problems without surprises. The team inspects issues carefully, handles repairs with attention to detail, and follows through until systems work properly. Water damage restoration and basement waterproofing dominate the feedback. Customers highlight the plumber's ability to diagnose leaks and cracks accurately and complete jobs in a stress-free manner with reliable, quality results.
Last updated 2026-08-12