51 low data
SoS2u Emergency Services Water Fire Mold
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
24/7 Emergency ResponseFire & Smoke Damage RestorationInsurance Claims Assistance
RENOLUX RESTORE GROUP
Fire & Smoke Damage RestorationInsurance Claims AssistanceFlood & Water ExtractionWater Damage Restoration Service
- Services
- Fire & Smoke Damage Restoration, Insurance Claims Assistance, Flood & Water Extraction
- Reviews
- 26
What recent reviews say
Renolux Restore Group wins strong marks for rapid emergency dispatch and smoothly coordinated large projects; some reviewers report lower insurance repair quotes than competitors. A significant cluster of complaints centers on billing practices: unexpected charges, scope disputes, and friction when customers question fees.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- fast emergency response
- professional coordination on large jobs
- works well with insurance
- courteous initial contact
Watch-outs
- scope creep and billing surprises
- poor project management on some jobs
- high diagnostic fees without upfront photo review
- defensive customer service response
fast-responseprofessional-crewincomplete-workhidden-feesinsurance-helppoor-communication
Best for: property managers and homeowners needing immediate water or fire damage response
Think twice if: get the full scope of work in writing before any crew arrives; clarify which repairs are included in the initial quote
Strengths
- same-day emergency response
- efficient multi-crew coordination
- insurance partnership experience
- lower quotes than preferred vendors
What reviews say by service
- Flood & Water Extraction
- Praised for same-day response and insurance-friendly quotes; one complaint of scope and billing disputes
- Fire & Smoke Damage Restoration
- Efficient response and professional containment on commercial damage; limited review detail
- Mold Remediation
- One review reports high $250 diagnostic fee charged without prior photo review; inspector itself was professional
- Insurance Claims Assistance
- Reviewers report lower repair quotes than preferred insurance vendors and good insurance coordination
How it compares
- Rated 3.8 against a 4.72 average across the 142 fire & smoke damage restoration businesses listed here.
- Has more Google reviews than 69% of the businesses in this directory.
How we scored this
Ranking Method Star rating 49
Review volume 62
Review recency 93
Review sentiment 49
Profile completeness 100
Verification 30
Rating breakdown
5
18
4
0
3
0
2
1
1
7
Contact
- Phone
- +1905-604-4646
- Website
- https://renoluxrestore.ca/
- Address
- 145 Riviera Dr Unit 9, Markham, ON L3R 5M1
Last verified 2026-08-12
Opening hours
- Monday
- 00:00-24:00
- Tuesday
- 00:00-24:00
- Wednesday
- 00:00-24:00
- Thursday
- 00:00-24:00
- Friday
- 00:00-24:00
- Saturday
- 00:00-24:00
- Sunday
- 00:00-24:00
As listed on Google.
From their website
Services listed
Water and flood damage repairFire and smoke damage restorationWind damage restorationMould damage cleanup and repairDecontamination and sterilization servicesInfection control servicesHome repair and reconstructionInsurance claims assistance
Operating:25+ years
As published by the business on its own website; not independently verified.
Common questions
- Do they charge a fee for a mold inspection?
- Yes, $250 plus tax for a mold diagnostic inspection. They state this will be deducted from any work hired, but at least one reviewer found the fee high compared to competitors charging $100 with a photo-first model.
- How quickly do they respond to water or fire emergencies?
- Multiple reviewers report same-day assessment and emergency crew dispatch within hours. One reviewer noted they answered a call in the middle of the night for a second incident.
- Do they work with home insurance companies?
- Yes, reviewers report they coordinate well with insurers and have provided repair quotes lower than some insurance company preferred vendors.
Similar water damage restoration services nearby
89
Desa Contracting and Restoration
4.9(92)✓ Google-verified
Desa Contracting responds quickly to water damage calls and completes restoration work with visible attention to detail and worksite cleanliness. Reviewers consistently praise the team's professionalism and willingness to go beyond scope, including coordinating with insurance companies to expedite service when preferred vendors failed to meet timelines. The business handles condo and residential water damage, drywall repair, and painting with equal care. A project manager coordinates jobs smoothly, and named technicians have earned specific praise for ceiling repairs and damage mitigation. The overall experience reads as low-stress for homeowners navigating the insurance claim process.
Sewage & Biohazard CleanupFlood & Water ExtractionStructural Drying & Dehumidification
62 low data
MapleTrust Restoration Inc
5.0(2)✓ Google-verified
One reviewer praised MapleTrust's handling of mold work, noting the team's professionalism, clear explanations, and focus on containment and safety. Evidence is limited to a single five-star review.
24/7 Emergency ResponseFire & Smoke Damage RestorationWater Damage Restoration Service