Most positive reviews highlight rapid, organized restoration work and staff who communicate clearly and take pride in finishing touches. Reviewers mention specific team members coordinating complex projects (basement floods, fire recovery, ice dam repairs) and site cleanup that leaves basements "neat and clean." However, a consistent negative thread describes incomplete work: equipment left in basements for weeks, drywall dust and debris not cleared, damaged trim and doors, and unanswered calls when problems arise. A handful of five-star reviews praise professionalism and care; an equal number of one-star reviews cite messy exits and unresolved damage.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:IICRC Certified Professionals, Compliant with CDC and Health Canada regulations
Operating:["over 45 years"]
As published by the business on its own website; not independently verified.
Twelve five-star reviews praise the team's professionalism, mold removal work, and swift emergency response across Hamilton and nearby regions. One scathing review documents a flood renovation that left gaps in flooring, damaged baseboards, and a basement unusable for over a year, plus alleged threats from the owner. The complaint remains unresolved.
Most customers report smooth experiences from quote through completion: crews arrive promptly, explain work clearly, and leave sites clean. A small group cite frustration with delayed estimates and poor follow-up communication, particularly before jobs begin. Service quality itself earns consistent praise, but responsiveness earlier in the sales cycle appears inconsistent. Basement waterproofing and leak repair dominate the work reviewed. Foundation cracks, drain replacement, and exterior membrane sealing are routine. Customers note jobs typically finish within one to two days. Pricing is mentioned positively in comparison to local competitors.
Most jobs finish on schedule with friendly, experienced technicians who explain work as they go and keep costs fair. One rare instance of a technician missing an appointment and billing for it stands out, but the bulk of feedback reflects consistent, dependable service on drain and water damage work.
Last updated 2026-08-12