Most customers report quick response, respectful crews, and smooth insurance coordination. Staff keep homeowners informed through each phase and handle fire, flood, and contents restoration with attention to detail. However, two reviewers flagged serious concerns about conflict of interest when acting as TD's preferred vendor, citing incomplete assessments and claim issues that required hiring public adjusters to resolve.
The business excels at emergency containment and demolition work, with named staff praised for responsiveness. Concerns surface primarily around estimate accuracy and the tension between representing the homeowner and the insurance company simultaneously, especially for complex claims involving waterproofing and building code compliance.
As listed on Google.
As published by the business on its own website; not independently verified.
Most recent work is praised for quick turnaround and skilled diagnosis, though older projects saw repeated no-shows and delays stretching over a year. Staff knowledge stands out, but communication gaps and follow-up remain complaints.
Staff arrive within hours of emergency calls and handle flooded basements, bathroom damage, and sewage backups with speed and care. Most crews tear down wet materials, set up dehumidifiers same-day, and finish cleanup by end of business. A few reviewers noted cleanup gaps, but the bulk of feedback centers on technicians treating homes like their own and keeping owners informed throughout.
Two reviewers praise detailed diagnosis and full restoration with polite, professional staff. Two others cite inflated billing, incomplete debris removal, and dishonest reporting of hours and equipment.
Last updated 2026-08-12