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Mly Group

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 5 Google reviews · How we rank ›

3.4(5) 62 low data composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionWater Damage Restoration Service
Mly Group
Location
Trillium Industrial Park, Kitchener
Services
Flood & Water Extraction, Water Damage Restoration Service
Reviews
5
Ranking
#380 in Flood & Water Extraction
Best for
homeowners needing basement water damage diagnosis and restoration

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Two reviewers praise detailed diagnosis and full restoration with polite, professional staff. Two others cite inflated billing, incomplete debris removal, and dishonest reporting of hours and equipment.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • problem diagnosis
  • thorough restoration
  • professional crew
  • daily cleanup
  • friendly communication
professional-crewtransparent-pricingthorough-dryingcourteous-staff
Best for: homeowners needing basement water damage diagnosis and restoration

What stands out?

  • basement water damage diagnosis
  • full restoration to original condition
  • daily cleanup during work

Worth knowing

  • Staff named include Mark, Lez, Neil, Josea, Derek, and Jason
  • GUS franchise member
  • Operating since 2014 (business claim)
  • Daily cleanup noted as standard practice
  • Disputes over equipment rental charges and truck load counts in negative reviews

How it compares

  • Rated 3.4 against a 4.66 average across the 501 flood & water extraction businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 63
Review volume 34
Review recency 91
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
3
4
0
3
0
2
0
1
2

Contact

Address
41 Shoemaker St #3, Kitchener, ON N2E 3G9
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Emergency restorationGeneral contractingHome renovationKitchensBathroomsBasementsAdditionsCommercial services

Credentials claimed:GUS franchise member

Operating:since 2014

As published by the business on its own website; not independently verified.

Enquire about Mly Group

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to Mly Group. We only share your details with providers relevant to your request.

Frequently asked questions

Do you do daily cleanup during work?
Yes, reviewers mention the crew cleaned up every day on site.

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Last updated 2026-08-12