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FIRST ONSITE Property Restoration

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 51 Google reviews · How we rank ›

4.1(51) 77 composite score See reviews on Google ✓ Google-verified
Fire & Smoke Damage RestorationMold RemediationWater Damage Restoration ServiceInsurance Claims AssistanceFlood & Water Extraction
FIRST ONSITE Property Restoration
Location
Hull, Gatineau
Services
Fire & Smoke Damage Restoration, Mold Remediation, Water Damage Restoration Service
Reviews
51
Ranking
#80 in Fire & Smoke Damage Restoration
Best for
homeowners dealing with floods, fires, or water damage who need fast emergency response and insurance coordination

Business data from Google Business Profile, checked 2026-08-12. Facts from the business's own website were fetched 2026-08-12.

What do customers say?

Most reviewers praise FIRST ONSITE for arriving fast (one flooded basement within 3 hours), staying calm during emergencies, and finishing jobs well. Project managers like Jasmine earn repeated mentions for responsiveness and coordination with trades and insurers.

Praised for
  • fast response times
  • professional and polite staff
  • thorough work completed quickly
  • responsive project management
  • willing to return and perfect work
fast-responseprofessional-crewcourteous-staffthorough-dryinginsurance-help
Best for: homeowners dealing with floods, fires, or water damage who need fast emergency response and insurance coordination

What stands out?

  • responds within hours of emergency calls
  • professional and calm staff during crises
  • effective project management through restoration phases
  • completes work quickly without family disruption

Worth knowing

  • Project manager Jasmine noted for responsiveness and trade coordination
  • Technician Max completed drywall restoration praised as smooth and well-painted
  • Flooded basement job completed within 3 hours of call
  • One repair revisited at no mention of extra cost to perfect work
  • Drywall restoration completed in 2 days

How it compares

  • Rated 4.1 against a 4.62 average across the 299 fire & smoke damage restoration businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How the score was calculated

Ranking Method
Star rating 52
Review volume 75
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
36
4
5
3
0
2
0
1
10

Contact

Address
150 Rue d'Edmonton Unit 2, Gatineau, Quebec J8Y 3S6
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

From their website

Services listed
Water damage and flood restorationFire and smoke damage restorationMold remediationAsbestos abatementClimate controlContent restorationEmergency planningGeneral contracting

As published by the business on its own website; not independently verified.

Enquire about FIRST ONSITE Property Restoration

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to FIRST ONSITE Property Restoration. We only share your details with providers relevant to your request.

Frequently asked questions

How fast can they respond to an emergency?
One reviewer reported arrival within 3 hours of calling about a flooded basement.
Do they work with my insurance company?
Yes. Project managers coordinate with insurers and arrange trades to complete work as the insurance assigns it.
Will they come back if the work isn't perfect?
One reviewer reported the team returned a second time to perfect their work without fuss.

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Last updated 2026-08-12