Customers praise the cleaning team for professional, attentive work and communication during water damage jobs. However, multiple drivers report dangerous and aggressive driving by staff in company vehicles, including excessive speeding and risky lane changes.
The business handles water damage, flood recovery, and fire cleanup. On-site staff like the team and others have earned five-star reviews for managing large jobs efficiently and staying in touch with customers. Driving conduct remains a serious and recurring concern.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:IICRC Certified
Operating:since 2014
As published by the business on its own website; not independently verified.
Four of five recent reviewers praise Moderno for arriving within 30 minutes during water emergencies, explaining work clearly, and finishing jobs neatly the same day. One dissatisfied reviewer cited only a parking complaint.
Most customers report smooth, professional restoration with clear communication and swift completion. A minority faced billing disputes or contact issues that eroded trust.
Within hours of a water crisis, Restoration Mate sends a team and starts work the same day, with supervisors visiting daily to verify drying progress. Staff respect properties during the job, explain next steps clearly, and back their work even years later. Mold containment, sewage cleanup, and structural assessment all receive consistent praise for care and honesty. One reviewer who faced two missed appointments had the issue escalated and resolved personally. The business serves GTA renters and owners through Thanksgiving weekends and handles complex insurance claims without pushing unnecessary repairs.
Last updated 2026-08-12