Ontario Water Damage Directory
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Renotown

Updated 2026-08-12 · 17,962 reviewed · 589 listed · Scored from 32 Google reviews · How we rank ›

4.9(32) 84 composite score See reviews on Google ✓ Google-verified
Flood & Water ExtractionFire & Smoke Damage RestorationWater Damage Restoration ServiceInsurance Claims Assistance
Renotown
Services
Flood & Water Extraction, Fire & Smoke Damage Restoration, Water Damage Restoration Service
Reviews
32

What recent reviews say

Renotown delivers on water and fire damage claims with speed and care. The team, the team, the team, and the team lead projects that restore homes to "like new" condition, typically in weeks. Staff answer calls, explain decisions without pressure, and coordinate complex rebuilds-from basement floods to total fire demolition and reconstruction-on budget and on time.

Reviewers mention small tasks beyond contract scope, respectful treatment of neighbors during work, and a rare honesty about design trade-offs. The team names subtrades carefully (asbestos removal, flooring specialists) and visits work sites to oversee quality. Insurance companies assign them directly, which speaks to their reliability in claim management.

Praised for
  • fast response times
  • knowledgeable project managers
  • transparent communication
  • professional crew
  • thorough work from start to finish
fast-responseprofessional-crewtransparent-pricinginsurance-helpthorough-dryingcourteous-staffpunctual
Best for: homeowners with insurance claims needing end-to-end mitigation and rebuild support
Think twice if: no material caveats in the evidence; one anomaly complaint would be needed to ground a caveat

Strengths

  • Insurance company direct assignment (trust signal)
  • The team managers available for every call
  • Rebuilds completed in weeks, not months
  • Coordinates complex subtrades without markup friction

What reviews say by service

Flood & Water Extraction
Speed of arrival and cleanup praised; damage diagnosed thoroughly (hidden mold found and fixed).
Fire & Smoke Damage Restoration
Full demolition and rebuild of 120-year-old fire-damaged house completed on budget and schedule.
Water Damage Restoration Service
Basements and main floors restored to 'like new' condition within weeks; quality matches new construction.
Insurance Claims Assistance
The team managers guide clients through claim process, answer endless questions, coordinate with insurers, handle permits and subtrades.

How it compares

  • Rated 4.9 against a 4.66 average across the 501 flood & water extraction businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How we scored this

Ranking Method
Star rating 86
Review volume 66
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
0
3
0
2
0
1
1

Contact

Address
495 Woodward Ave Unit 8, Hamilton, ON L8H 6N6

Last verified 2026-08-12

Opening hours

Monday
00:00-24:00
Tuesday
00:00-24:00
Wednesday
00:00-24:00
Thursday
00:00-24:00
Friday
00:00-24:00
Saturday
00:00-24:00
Sunday
00:00-24:00

As listed on Google.

Enquire about Renotown

Your enquiry goes to the Ontario Water Damage Directory team, who will pass it to Renotown. We only share your details with providers relevant to your request.

Common questions

How long does a flooded basement take to restore?
One reviewer's basement was returned to 'like new' condition in less than 2 weeks.
Are project managers available to answer questions?
Yes. Reviewers describe project managers as always available by phone or text, answering 'neverending' questions.
Do you handle insurance claims directly?
Yes. The team managers guide clients through the entire claim process. Insurance companies assign Renotown directly to projects.

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Last updated 2026-08-12