Best water damage restoration services in London
This ranks the top 15 water damage restoration companies in London by their earned composite score, which weighs Google rating, review volume, recency, and sentiment (see our methodology). Every business below handles some mix of emergency extraction, structural drying, and repair after a flood, burst pipe, or leak.
Fire and smoke damage cleanup calls for different equipment and is ranked separately: see our best fire & smoke damage restoration list. This page is ordered strictly by composite score, with lower-review-count businesses flagged for confidence.
Picks are ranked by score and relevance to water damage restoration service, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | London Plumbing | 91 | 4.8 (369) | — | Emergency plumbing-driven water damage |
| 2 | London Steam Carpet, Upholstery & Air-Duct Cleaning | 88 | 4.8 (961) | — | Water extraction plus carpet & duct cleanup after a flood |
| 3 | The Painting Plastering Specialist | 87 | 4.9 (79) | — | The team and plaster repair after water damage |
| 4 | FIRST ONSITE Property Restoration | 84 | 4.6 (104) | — | The team-scale disaster response with insurance handling |
| 5 | Restore, Renovate, Build (formerly Restoration 1 London) | 84 | 4.7 (67) | — | The team-cycle basement flood through rebuild |
| 6 | Across Canada Restorations | 83 | 4.7 (39) | — | The team diagnostics on floods and mould |
| 7 | PuroClean Restoration London | 83 | 4.8 (27) | — | Insurance-heavy water and fire claims |
| 8 | Classic Basement Waterproofing London | 82 | 4.8 (22) | — | Basement waterproofing without overpaying |
| 9 | Hudson Restoration London | 82 | 4.7 (26) | — | Personal, high-touch water and fire care |
| 10 | First General London/Middlesex | 79 | 4.7 (115) | — | The team-loss claims needing insurance muscle |
| 11 | New Budget Mould Removal Inc | 78 | 4.8 (18) | — | Budget-friendly mould remediation |
| 12 | London Extreme Clean | 78 | 4.6 (27) | — | The team, biohazard, and odour cleanup after water damage |
| 13 | DKI - Lubnow Restoration | 77 | 4.7 (28) | — | Insurance claims on tenant-occupied properties |
| 14 | Restoration Mate London | 77 | 5 (6) | — | Small emergency jobs from a newer, spotless-record outfit |
| 15 | Palmiye House Cleaning Services | 76 | 4.9 (104) | — | Upholstery and carpet restoration add-on |
London Plumbing
4.8 (369 reviews)score 91/100
London Plumbing posts the top composite score on this list, built on 369 reviews at 4.8 stars with 92% five-star. Reviewers repeatedly describe same-day fixes for basement floods, burst pipes at 5 a.m., and late-night emergencies handled calmly and thoroughly.
- Emergency response often within 30 minutes to 2 hours
- Same-day fixes for basement floods and burst pipes
- Staff explain the job and keep it moving
- The team stays reasonable even for after-hours calls
Watch out: One review was a bare, undetailed complaint, an outlier against an otherwise strong five-star record.
Services: flood water extraction, water damage restoration service
London Steam Carpet, Upholstery & Air-Duct Cleaning
4.8 (961 reviews)score 88/100
With 961 reviews at 4.8 stars, this is the highest-volume business on the list, built over more than 30 years serving London. It pairs water extraction with carpet, upholstery, and air-duct cleaning, and reviewers from both homeowners and contractors point to fast, courteous, reasonably priced work.
- Same-day and urgent scheduling available
- Specializes in air-duct and water extraction alongside carpet cleaning
- The team undercuts competitors, with published starting rates
- The team described as professional and efficient
Watch out: A small number of reviewers reported a no-show appointment or debris left behind after a job.
Services: fire smoke restoration, mold remediation, flood water extraction, water damage restoration service
The Painting Plastering Specialist
4.9 (79 reviews)score 87/100
This specialist scores a 4.9 across 79 reviews for turning around water-damaged ceilings and plaster on older homes. Reviewers highlight daily punctuality and clean job sites, with the team following up until the homeowner is satisfied.
- The team on time every day of the job
- The team up thoroughly after each session
- The team water-damaged ceilings, drywall, and old plaster
- The team quickly to urgent requests
Watch out: One reviewer flagged unwanted advertising fliers left at the home despite a no-flier sign.
Services: flood water extraction, water damage restoration service
FIRST ONSITE Property Restoration
4.6 (104 reviews)score 84/100
FIRST ONSITE handles floods, ice storms, and fires with arrival often inside an hour, and reviewers say staff walk them through each step while managing insurance details. The 104-review base backs a medium-confidence score, with daily communication and property protection called out repeatedly.
- Emergency arrival often within an hour
- Guides homeowners through insurance and recovery
- The team updates and clear communication
- Careful protection and cleanup of the property
Watch out: One reviewer described subcontractor messiness that required repainting afterward.
Services: fire smoke restoration, sewage cleanup, mold remediation, flood water extraction
Restore, Renovate, Build (formerly Restoration 1 London)
4.7 (67 reviews)score 84/100
This team covers the entire chain in-house: extraction, structural drying, mould remediation, and reconstruction down to flooring and repainting. Reviewers describe crews arriving within 20 minutes to an hour for basement floods and management personally answering early calls on complex jobs.
- 24/7 availability with rapid dispatch
- Owner or manager often involved directly on tougher jobs
- One provider for the whole job, from drying to rebuild
- Strong documentation for insurance claims
Watch out: Some jobs carry a $250 assessment fee before work begins.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
Across Canada Restorations
4.7 (39 reviews)score 83/100
Across Canada Restorations draws praise for straight talk: reviewers say staff explain options plainly, don't oversell, and fix their own mistakes without argument. Same-day or next-day arrival and industrial drying equipment back a flood-and-mould combo that reviewers call thorough and clean.
- Same-day or next-day dispatch reported by reviewers
- IICRC certified technicians
- The team extraction, drying, and mould remediation in one team
- The team staff praised repeatedly for reliability
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
PuroClean Restoration London
4.8 (27 reviews)score 83/100
PuroClean's reviewers focus on the insurance side: fast assessment, clear project coordination, and work that finishes ahead of schedule. The 27-review base keeps this at medium confidence, but the 4.8-star average and consistent praise for guiding homeowners through approval stand out.
- 24/7 emergency dispatch
- The team manager coordinates from assessment to completion
- The team insurance submission and approval directly
- Jobs often finish ahead of the agreed schedule
Watch out: Based on a smaller review sample (27), so treat the record as promising rather than exhaustive.
Services: fire smoke restoration, sewage cleanup, mold remediation, flood water extraction
Classic Basement Waterproofing London
4.8 (22 reviews)score 82/100
Reviewers describe jobs finishing quickly without cut corners, often at prices lower than expected. The 22-review base is on the smaller side, but there's no recurring complaint pulling the record down.
- Fast turnaround on jobs
- The team often comes in below expectation
- Professional, knowledgeable crew
- No recurring complaint themes in the review set
Watch out: Built on a smaller review base (22), so it's worth confirming current scheduling directly.
Services: flood water extraction, water damage restoration service
Hudson Restoration London
4.7 (26 reviews)score 82/100
Hudson Restoration's reviewers describe arrival in 15 to 45 minutes and a team that keeps checking in for weeks after the job wraps. They also mention honest advice offered even on issues outside the original scope, which is unusual enough to be repeated across reviews.
- Response typically within 15-45 minutes
- Weekly follow-up checks after the job is done
- The team insurance coordination for the homeowner
- The team readings and equipment deployed right away
Watch out: Medium confidence given the smaller review count (26) behind the score.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
First General London/Middlesex
4.7 (115 reviews)score 79/100
First General has the second-largest review base here (115) and a track record of rapid inspection and full-scope work from demolition through repair. The sentiment is more mixed than others on this list, with several reviewers describing friction over cost.
- 24/7 emergency availability
- The team directly with insurance
- Rapid on-site inspection and action
- The team the full project scope, demolition to final repairs
Watch out: A handful of reviewers reported steep demolition costs eating into insurance settlements and scope-creep concerns.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
New Budget Mould Removal Inc
4.8 (18 reviews)score 78/100
New Budget Mould Removal earns a 4.8 average across 18 reviews for fast turnaround, photo-documented estimates, and jobs that often finish ahead of schedule. It's a smaller operation, which shows in both the review count and one specific complaint pattern.
- IICRC-certified technicians
- Free quotes with photo documentation
- The team turnaround around one week
- Specializes in attic and basement mould
Watch out: A couple of reviewers found the phone line hard to reach, and some confused it with a similarly named company.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
London Extreme Clean
4.6 (27 reviews)score 78/100
London Extreme Clean stands out for handling the harder end of restoration work, mould, trauma cleanup, and odour elimination, with reviewers naming staff by role for both technical skill and compassion during difficult moments. It carries police recommendations for trauma and biohazard jobs.
- IICRC and ABRA certified technicians
- Police-recommended for trauma and biohazard work
- Fast onsite response to emergencies
- The team generator rental for odour treatment
Watch out: A couple of reviewers mentioned missed callbacks on rental or service inquiries.
Services: sewage cleanup, fire smoke restoration, mold remediation, flood water extraction
DKI - Lubnow Restoration
4.7 (28 reviews)score 77/100
DKI - Lubnow reviewers describe arrival within an hour of water or fire emergencies and a team that manages the full insurance claim process while working around tenant schedules. The score carries low confidence given the review count, so it's worth a direct call to confirm current availability.
- The team within about an hour of emergency calls
- The team the full insurance claim process
- Quality demolition and rebuild work
- Works around tenant schedules rather than around its own
Watch out: Low confidence score based on a smaller review pool (28); confirm current capacity before booking.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
Restoration Mate London
5 (6 reviews)score 77/100
Restoration Mate London has a perfect five-star average, but it's built on just six reviews, so treat this as an emerging track record rather than a deep one. What reviews exist describe quick dispatch to basement pipe bursts and ceiling leaks, with clear step-by-step communication throughout.
- Fast 24/7 emergency response reported
- Transparent, step-by-step communication
Watch out: Very small review count (6) behind the score, so confirm current crew capacity before relying on it for a big job.
Services: fire smoke restoration, mold remediation, flood water extraction, 24 7 emergency response
Palmiye House Cleaning Services
4.9 (104 reviews)score 76/100
Palmiye brings strong upholstery and carpet-cleaning skills to water-damaged furnishings, with a high 4.9 rating across 104 reviews. The composite score lands lower here because sentiment is more mixed than the rating alone suggests, mostly around communication.
- The team, visible stain removal and restoration
- Upholstery and carpet cleaning expertise
- Same-day or short-notice appointments available
- The team review base (104) at a high star average
Watch out: Several reviewers cite poor communication and no-shows without follow-up.
Services: flood water extraction, water damage restoration service