Most reviewers highlight fast mold inspections, clear explanations of remediation plans, and professional on-site work. Staff are consistently described as courteous and thorough, with one older complaint about a delayed callback now outweighed by years of positive service reports.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:Certified technicians for mold inspection and elimination, Certified technicians for asbestos inspection, Industry standards and safety protocols compliance
As published by the business on its own website; not independently verified.
Review evidence is limited to one five-star rating. The business states it offers water damage restoration, fire and smoke assessment, mold remediation, and biological decontamination across Quebec and Gatineau.
Most reviewers praise FIRST ONSITE for arriving fast (one flooded basement within 3 hours), staying calm during emergencies, and finishing jobs well. The team managers like the team earn repeated mentions for responsiveness and coordination with trades and insurers.
When engaged and on-site, the team delivers skilled restoration work and treats properties with respect. However, several reviewers report the company withdrew mid-project or went silent for weeks after approval, leaving them to chase the insurance company or contractors for updates.
Last updated 2026-08-12