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Water Damage Restoration Service in London

Water Damage Restoration Service in Ontario

Water damage restoration covers everything that happens after a flood, burst pipe, sewage backup, or leaking roof: extracting standing water, drying out floors and walls, removing damaged materials like carpet or plasterboard, and treating the site to stop mould before it starts. In London, this often means dealing with older building fabric, basement flats prone to water ingress, and terraced houses where a leak in one property can quickly affect a neighbour's. We've listed 30 companies across the city that handle this work, from small local outfits to larger emergency response teams.

What to look for

Response time matters more than almost anything else in this trade. Water sitting for 24-48 hours is what turns a drying job into a mould remediation job, so ask how fast a crew can actually get to your property, not just what their advertised call-out time is. Beyond speed, check whether they use moisture meters and thermal imaging to confirm a space is properly dry (not just surface-dry), whether they work directly with insurers and can produce documentation for a claim, and whether they carry proper liability insurance. Get a written scope of work before anything is ripped out.

How we rank them

Our scoring looks at response speed, the range of services offered (extraction, drying, mould treatment, structural repair), customer feedback patterns, and how transparent each company is about pricing and process. See the ranked list of the best water damage restoration services in London for the full breakdown, and our methodology page for exactly how we score and weight each factor.

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All water damage restoration service in London, ranked by score and relevance

30 businesses, scored on recent reviews. The order weighs each business's overall score by how much of its reviewed work is water damage restoration service, so a lower-scored specialist can rank above a higher-scored generalist.

London Plumbing
4.8(369)✓ Google-verified

Emergency calls get answered within hours or minutes, and technicians arrive same-day to fix leaks, blockages, and fixture problems. Staff explain what's needed, keep jobs moving, and leave homes watertight and working. Multiple reviewers named same-day basement flood fixes, burst pipes at 5 a.m., and late-night kitchen emergencies handled with calm professionalism. Water heater installs, drain replacements, toilet seals, and faucet upgrades show up regularly in repair logs. Pricing stays reasonable even for after-hours calls. The one complaint was bare ("Not recommended!!!"), with no detail; 92% of reviews are five-star.

London Steam Carpet, Upholstery & Air-Duct Cleaning
4.8(961)✓ Google-verifiedPublishes prices

London Steam delivers consistent, fast service that wins over both homeowners and contractors. Technicians arrive on schedule, clean carpets and ducts thoroughly, and work courteously; pricing undercuts competitors. One no-show and occasional cleanup debris tempered an otherwise strong track record. The business handles same-day requests, serves London and surrounding areas, and lists specialized work on air ducts, upholstery, and water extraction alongside carpet cleaning. Experience spans over 30 years; their website lists starting prices from $119.95 for carpet and $169 for duct packages.

The Painting Plastering Specialist
4.9(79)✓ Google-verified

Clients report consistently arriving on time and completing water-damaged ceiling repairs and kitchen plaster work to high standards. Staff keep job sites clean daily and follow up until homeowners are satisfied. This business handles kitchen ceiling repairs, plaster restoration, drywall, and painting. One complaint noted unwanted fliers left at the home; the rest of the record is strong across dozens of finishes on older homes and water-damage ceiling jobs.

FIRST ONSITE Property Restoration
4.6(104)✓ Google-verified

First Onsite arrives quickly to ice storms, floods, and fires, often within an hour of the call. Staff walk homeowners through each step, handle insurance details without hassle, and ensure property protection and daily cleanup throughout the job.

Restore, Renovate, Build (formerly Restoration 1 London)
4.7(67)✓ Google-verified

Early morning calls get answered by management; crews arrive within 20 minutes to an hour for basement floods, and water extraction is followed by full documentation for insurers. Reviewers note the team walks them through every step and keeps them updated as work progresses from drying to floor replacement and painting, with final results that look professionally finished. The business handles the whole chain: water removal, structural drying, mould remediation, and reconstruction (flooring, baseboards, repainting). Pricing is described as fair and reasonable for the scope of work, though some pay a $250 assessment fee. Crews show respect for the home and its contents, and the owner or manager often comes out personally for complex jobs.

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Across Canada Restorations
4.7(39)✓ Google-verified

Reviewers consistently report same-day or next-day arrival, with staff who diagnose problems clearly and complete work without leaving mess. The team's honesty stands out: they explain options plainly, refuse to oversell, and fix mistakes (like accidentally broken pipes) immediately. Across Canada handles flood extraction with industrial dehumidifiers and large fans, mold assessment and remediation, ice dam removal, roof work, and sump pump replacement. Staff named include the team and the team, both praised repeatedly for reliability and care. One reviewer called them "the best job in Canada" for responsibility and punctuality.

PuroClean Restoration London
4.8(27)✓ Google-verified

Fast, professional response and expert guidance through water damage and fire restoration. Mo and his team consistently help homeowners navigate insurance approval, complete mitigation work quickly, and restore property to like-new condition. Reviews highlight thorough assessment, clear communication, and work done ahead of schedule.

Classic Basement Waterproofing London
4.8(22)✓ Google-verified

Staff finish jobs quickly without cutting corners, often at prices lower than expected. Work quality and punctuality draw consistent praise, with no recurring complaints in the available reviews.

Hudson Restoration London
4.7(26)✓ Google-verified

Staff arrive within 15-45 minutes of a call, treating water, fire, and flood damage with hands-on care. Reviewers consistently mention being checked on for weeks after work ends, getting honest advice even about unrelated problems, and experiencing no-nonsense professionalism from assessment through renovation. The team manages contractors, handles insurance coordination, and explain each step clearly so homeowners understand what's happening.

First General London/Middlesex
4.7(115)✓ Google-verified

Most customers praise the team for rapid response, transparent updates from start to finish, and skilled handling of water and wind damage. Staff coordinate directly with insurance, reducing stress during recovery. However, three reviewers reported steep demolition bills that depleted their insurance settlements, leaving little for repairs, and cited concerns about scope creep, unfulfilled promises, and pressure to pay for emergency charges.

New Budget Mould Removal Inc
4.8(18)✓ Google-verified

Reviewers consistently report fast, professional mold removal with transparent pricing and detailed photo documentation. Work often finishes ahead of schedule and leaves properties clean; one complaint cites unresponsive phone lines and confusion between two similarly-named companies.

London Extreme Clean
4.6(27)✓ Google-verified

London Extreme Clean earns consistent praise for speed and professionalism across challenging jobs: mold removal, trauma cleanup, and odour elimination. Reviewers often name the team by role, noting both technical skill and genuine compassion during difficult moments. Two complaints document missed callbacks on rental and service inquiries, a notable gap in an otherwise responsive operation.

DKI - Lubnow Restoration

#13DKI - Lubnow Restoration

77 low data
4.7(28)✓ Google-verified

Customers consistently praised DKI - Lubnow for arriving within hours of water damage, basement floods, and fire damage emergencies. Staff managed insurance claims directly, kept people informed daily, and completed work on time and to specification. Reviewers noted the team worked around tenant schedules and handled supply chain delays without blame.

Restoration Mate London
5.0(6)✓ Google-verified

All seven reviews awarded five stars, consistently praising rapid emergency dispatch, transparent step-by-step communication, and polished workmanship across water damage, mold remediation, and restoration projects. Staff arrived quickly to basement pipe bursts, ceiling leaks, and mold discoveries, assessed damage thoroughly, deployed equipment promptly, and left homes clean and restored on schedule.

Palmiye House Cleaning Services
4.9(104)✓ Google-verified

Palmiye delivers quality cleaning and upholstery work that most customers say looks restored, but has trouble with confirmations and follow-up contact in a few cases.

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Basement Waterproofing Pros
4.8(8)✓ Google-verified

Staff earn consistent praise for professionalism and attention to detail during jobs. Reviewers note reasonable pricing and solid results, with several citing recommendations from friends or family as their reason for booking.

SERVPRO of London

#17SERVPRO of London

73 low data
4.6(13)✓ Google-verified

Reviewers across water damage, mold, and fire calls report arrival within 40 minutes to an hour, with crews that work efficiently and update them throughout. One recent complaint alleges flooding caused by the company itself with no follow-up. Staff handle basement floods, attic mold, kitchen water damage from appliances, and fire aftermath. The owner personally checks in on jobs. Drying equipment stays on-site for full remediation.

Forest City Restoration

#18Forest City Restoration

70 low data
5.0(4)✓ Google-verifiedPublishes prices

All four reviewers praised fast arrival times and professional handling of late-night water emergencies. The team used equipment like blowers and dehumidifiers, tracked drying daily, and explained each step clearly.

Shamas Contracting Inc

#19Shamas Contracting Inc

69 low data
4.2(20)✓ Google-verified

Most jobs completed to high standard with staff who arrive promptly and work around children and pets without mess. Four reviews mention concerns about communication delays and one instance of a no-show years ago, but recent jobs show consistent speed and care.

BELFOR Property Restoration
3.9(96)✓ Google-verified

Strong technical performance on water, fire, and flood damage mitigation, with crews praised for professionalism and attention to detail. However, serious concerns arise from multiple reports of aggressive driving by marked company vehicles and at least one complaint of sloppy workmanship, long delays, and unfinished repairs after years of waiting.

Steam Force Ltd
4.4(66)✓ Google-verified

Most customers praise the speed, friendliness, and quality of work on cleaning and carpet services, with several noting fair prices and willingness to go above and beyond. However, a minority report serious concerns: at least one customer was left mid-appointment when the crew took another call, and others cite property damage, language barriers, and payment disputes with subcontractors that raise red flags about reliability and accountability.

WINMAR Property Restoration Specialists - London
3.8(121)✓ Google-verified

Strong emergency response and project coordination have won over many customers, particularly those facing major floods and fires. The team, the team, and other named project managers earned consistent praise for responsiveness and attention. However, pricing complaints surface repeatedly-reviewers report 50% markups and hidden fees that feel opportunistic during crisis situations. Service quality varies sharply by crew: some deliver immaculate work and keep properties clean; others leave jobs only partially finished or conduct themselves unprofessionally on-site. The 3.8-star rating reflects this split, with nearly two-thirds five-star reviews offset by a substantial block of one-star accounts.

Canada Pro Restoration

#23Canada Pro Restoration

65 low data
5.0(14)✓ Google-verified

Every reviewer praises speed and professionalism. Staff arrive quickly during floods, complete work cleanly, and communicate clearly throughout. Reviewers trust the owner's character and return because results match promises.

Renown Contractors
4.8(19)✓ Google-verified

Nearly all reviewers praise Renown for professionalism, speed, and craftsmanship on renovations and repairs. One detailed complaint describes incomplete work, unfixed mistakes, and poor installation on drywall and a door frame despite follow-up requests. The conflict matters because it points to inconsistency in output. Most reviews celebrate quality and reliability; one homeowner later discovered issues a third contractor confirmed were done improperly. Budget and timeline remain strong points.

On Side Restoration Services
3.7(62)✓ Google-verified

Five-star reviews highlight fast response times, clean job sites, and capable crews who handle water damage and fire restoration with respect and care. Two one-star reviews describe extended timelines, poor finishing work, unfinished repairs, and inadequate materials handling on sewage backup jobs, leaving customers frustrated despite insurance payments. Most recent projects show consistent professionalism: teams bring protective covers, deploy equipment promptly, coordinate subcontractors quickly, and maintain open communication. However, isolated cases reveal inconsistency in workmanship quality, particularly in post-damage finishing and material accountability.

Emergency Flood Response

#26Emergency Flood Response

61 low data
4.6(10)✓ Google-verified

Staff respond quickly to floods and water damage, handle extraction and drying, and keep homeowners updated throughout. Multiple reviewers praise the quality of restoration work and the personal care shown by the owner and team, particularly when handling complex jobs like mold removal or asbestos cleanup.

Stopleak Basement Waterproofing
5.0(5)

All five reviews are five-star, with customers repeatedly hiring the team across multiple properties over decades. Work on foundation cracks holds strong for 10-16 years, done at fair prices without unnecessary charges.

Active Environmental Safety
4.3(6)✓ Google-verified

Five of six reviewers praise the team's speed, knowledge, and thoroughness. Staff clean up completely after jobs and explain the work upfront. One older review flagged poor service quality, but recent feedback is consistently strong.

Water Damage

#29Water Damage

28 low data
No rating yet

Review evidence is limited. The business claims over 15 years of operation and IICRC the team Water the team certification. Service area spans London, Essex, Dorchester, Stratford, and surrounding towns.

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Common questions about water damage restoration service

How much does water damage restoration cost in London?
It depends heavily on the extent of the damage and the size of the affected area. A small, contained leak with quick drying might run a few hundred pounds, while a flooded basement or multi-room job involving carpet removal, dehumidification for several days, and drywall repair can run into the low thousands. Most reputable companies will give a free or low-cost assessment before quoting, and many work directly with insurance claims where the excess is your main out-of-pocket cost.
How quickly do I need to act after a leak or flood?
Within the first 24 to 48 hours ideally. Standing water and damp materials left longer than that create real conditions for mould growth, which turns a straightforward drying job into a more involved remediation project. If you can safely stop the water source and call a restoration company the same day, you'll usually save money and time.
What should I expect during the restoration process?
The team it runs in stages: an inspection to assess the extent of damage and identify the water source, extraction of standing water, setting up dehumidifiers and air movers to dry the structure over several days, removal of any materials too damaged to save (carpet underlay, some drywall), and then repairs. A competent company will re-check moisture levels before calling a space fully dry, rather than just eyeballing it.
How can I tell if a company does quality work?
Look for clear, itemised quotes, proof of insurance, and willingness to explain their drying process and timeline rather than rushing you into signing. Companies that document moisture readings throughout the job and follow up to confirm the space stays dry are generally more careful than ones that pack up as soon as things look dry on the surface.

Last updated 2026-08-12